Company that lost Syracuse airport dining, retail contract may soon be back in control

Syracuse, N.Y. — Buffalo’s Delaware North Cos. is taking back control of the meals, beverage and retails outlets at Syracuse Hancock International Airport, six years after dropping them to a competitor.

Creative Food Group knowledgeable the airport final week that it plans to promote control of the outlets to Delaware North in October, topic to the airport’s approval, stated Jennifer Sweetland, director of selling, communications and air service improvement on the airport.

The outlets concerned embrace seven in the post-security space: Middle Ages pub, Johnny Rockets, Dunkin Donuts, Jamba Juice, eSavvy Tech Shop, CNBC Smartshop and Heritage Books. The contract additionally covers two outlets in the pre-security space of the terminal.

“It’s our understanding that this won’t have any impact on airport operations,” Freeman advised | The Post-Standard in an e-mail.

Buffalo-based Delaware North and its predecessor corporations managed the airport’s concessions for greater than 20 years.

In 2013, the newly created Syracuse Regional Airport Authority put the contract out for bid. At the time, the authority stated it needed the outlets expanded and upgraded to go together with the airport’s just lately renovated passenger terminal.

Delaware North and Creative Food Group have been the 2 finalists for the 15-year contract.

At the time, William Fisher, then-chairman of the authority, stated each corporations submitted robust proposals, however that New York City-based Creative Food Group was chosen by a 9-Zero vote as a result of it proposed to function extra concession area than did Delaware North.

Delaware operated eight,500 sq. ft of concession area on the airport. Creative Food Group operates almost twice that — 15,000 sq. ft.

If the sale is accepted by the airport, the 9 outlets will be operated by Delaware North.

A lady who answered the telephone at Creative Food Group’s headquarters in New York City Wednesday stated nobody was obtainable to touch upon the corporate’s choice to promote its concession contract in Syracuse. Delaware North officers didn’t reply to requests for remark.

Delaware North describes itself as a worldwide chief in hospitality and meals service, with working corporations in the lodging, sporting, airport, gaming and leisure industries.

Buffalo Niagara International Airport is among the many many airports in the U.S., Canada, the United Kingdom and Australia the place it operates concessions. The firm has overseen the meals, beverage and retail companies on the Buffalo airport since 1952.

Rick Moriarty covers enterprise information and shopper points. Contact him anytime: Email | Twitter | Facebook | 315-470-3148

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